Pros and Cons of Choosing Drax
Compare with leading UK suppliers to uncover the best business energy deals tailored to your specific needs.
Pros
Renewable Power Generation
– Drax operates a generation portfolio of sustainable biomass, hydro-electric and pumped hydro storage assets across four sites in England and Scotland. It is the UK’s largest source of renewable electricity. ​
Decarbonisation
– Businesses working with E.ON Next benefit from a dedicated energy specialist, ensuring that queries and issues are handled quickly and efficiently.
Expert Market Insights
– Drax provides detailed energy market intelligence, helping businesses stay informed about trends, risks, and opportunities, enabling better energy management decisions.
Cons
Incompetent Customer Service
– Some customers report significant delays in response times and unresolved issues with billing, which can cause frustration for businesses needing quick resolutions.
High Out-of-Contract Rates
– Businesses that fail to renew contracts on time may face high out-of-contract rates, which can lead to increased energy costs compared to other suppliers.
Biomass Energy Controversy
– Several reviews highlight long wait times and difficulty reaching customer service, which can delay issue resolution​.
View all of the reviews on the Trustpilot page.
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Tel: 0800 781 2700
Email Address: savings@businessutilityhub.co.uk
Office Hours:
Monday – Friday: 08:00 – 17:30